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Category Archives for Strategy & Planning

Top Strategies to Retain Customers and Boost Loyalty

Customer loyalty should be carefully built along with your customer service company culture. To ensure revenue growth, future and current customers should be equally treated with care. You’ll find

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4 Tips for Moving Your Marketing Services In-House

Many small businesses rely on marketing and advertising agencies to supply them with marketing content, social media strategies, and paid-advertising management. And while partnering up with a strong

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Using Real-Time Analytics to Drive Great Customer Experience

In today’s advanced digital age, the customer has high expectations, so there’s little room for error or compromise by any brand hoping to remain competitive in its niche market. The customer wants

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self employed maternity leave

How to Prepare for Maternity Leave When You are Self Employed

I love being self employed. I love setting my own schedule, making my own decisions and controlling my future. My husband fielding calls from clients a couple hours after our son was born in the hospital

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